Kyle Phillips
Recent Posts
The Helpdesk AI I Want Is the One I Barely Notice
AI should make the helpdesk smarter without making the interface more crowded. Here's how I'm building ambient intelligence into Nosdesk — and what's actually worth implementing.
I Ordered a Minimal Phone. Here's What Happened.
I ordered a Minimal Phone in January 2026. Two months, four excuses, and a chargeback later, here's what happened.
It's just public media now
At some point, social media stopped being social. It's just public media now.
Guides
Self-Hosted Outline Knowledge Base Setup Guide
A comprehensive guide to setting up and configuring an Outline open-source knowledge base and documentation server for your team.
Maintaining AppImage AUR Packages
A guide on how to create, update, and maintain an AppImage AUR package on Arch Linux, complete with examples and best practices.
How to Set Up a Minecraft Server
A detailed step-by-step guide to setting up your own Minecraft server, from installation to configuration and troubleshooting.
Projects
Nosdesk
An open source helpdesk with real-time ticket editing, voice notes, Kanban projects, and Intune device sync.
The Clan Wiki
A collaborative and interactive clan wiki built with Vue, Tailwind CSS, and Express.js, hosted on Render.
Warehouse Utilities
A tool for generating warehouse labels with optimised text size, ensuring readability even from a distance.