Resume
Kyle Phillips
- me@kyle.au
- linkedin.com/in/kyleau
- Victoria, Australia
Summary
I spent seven months doing pick packing and general warehouse labour at B2C Furniture in Dandenong, and I'm looking to get back into casual warehouse work. Since then I've worked three years in IT support and infrastructure, steady hands-on work where people counted on me to get through each day's jobs. I'm now building a free and open source helpdesk platform called Nosdesk from home, so my hours are flexible and I'm happy to fit around the roster.
Experience
Warehouse Assistant
Apr 2022 – Oct 2022B2C Furniture · Dandenong VIC · Part-time
- Picked and packed customer furniture orders for dispatch, accurately and on time.
- General warehouse labour: moving bulky furniture stock with safe manual handling and keeping the floor organised.
- Built warehouseutilities.com, a custom label maker I made to fix a pain point in our labelling process. It's still live today.
- Worked as part of a small team to keep orders moving through busy periods.
Technical Support Specialist
Oct 2022 – Jun 2025Solution One · Nossal High School, Berwick VIC
- Ran day-to-day IT support for a school of 850+ staff and students: a queue of jobs every day, prioritised and worked through methodically.
- Plenty of hands-on work alongside it: device rollouts, AV setups, and moving equipment around the school.
Infrastructure Engineer
Jun 2025 – Feb 2026Solution One · Mornington VIC
- Handled escalations for the MSP's business clients and turned routine maintenance into documented, repeatable checklists.
Skills
- Warehouse
- Pick & pack Order accuracy Safe manual handling Dispatch Stock organisation
- Systems
- Quick to learn stock & inventory systems Spreadsheets Clear written handovers
Education
- Certificate IV in Integrated Technologies Ringwood Training
Training
- CCNA: Enterprise Networking, Security, and Automation Cisco Networking Academy